1. Why was the information I posted not approved?

In order to ensure the quality of content, we strictly check all manuscripts.Each channel has corresponding requirements, which are noted on the home page of the channel.If you still have questions, you can contact the person in charge.

2. Unable to download, watch or upload videos

It may be related to your network or browser. We recommend that you use Google browser or Internet explorer 8 or above

3. Forgetting your account or password

If you forget your password, you can find it directly with the website’s retrieve password function.

If you have forgotten your account number, please contact our staff, as long as you can provide the email address you filled in when you registered, you can also get it back.

4. There are problems with the download

After payment, please find the product you purchased in the Order option and download it